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Privacy Policy

Privacy Policy

Effective Date: 01/01/2024

1. Introduction

At Insurance Credentialing Specialist, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal information.

2. Information We Collect

We collect personal information to provide our services effectively. This information may include:

– Personal Identification Information: Name, email address, phone number, and mailing address.

– Professional Information: Dental practice details, professional licenses, and insurance credentials.

– Financial Information: Payment details, billing address, and transaction history.

– Technical Information: IP addresses, browser type, and operating system when you visit our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

– Service Provision: To provide our credentialing services to dental practices.

– Communication: To contact you with updates, information, and support regarding our services.

– Billing and Payment: To process payments and manage billing information.

– Compliance: To comply with legal and regulatory requirements.

– Improvement of Services: To enhance and improve our services and website.

4. Data Protection and Security

We take the security of your personal information very seriously. Our security measures include:

– Encryption: All sensitive information is encrypted both in transit and at rest.

– Restricted Access: Access to personal information is limited to authorized personnel only.

– Secure Platforms: We use secure platforms such as Dropbox, Airslate, and Google systems, which offer advanced security features like two-factor authentication, end-to-end encryption, and regular security audits.

– Regular Security Audits: We conduct regular security audits to ensure the ongoing protection of your information.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

– Service Providers: We may share information with trusted service providers who assist us in operating our business and providing services to you, provided they agree to keep this information confidential.

– Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety.

6. Your Rights

You have the right to:

– Access and Correct: Request access to your personal information and correct any inaccuracies.

– Delete: Request the deletion of your personal information, subject to certain legal restrictions.

– Opt-Out: Opt-out of receiving marketing communications from us.

– Complain: File a complaint with the appropriate data protection authority if you believe your rights have been violated.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Insurance Credentialing Specialist

Phone: (561) 422-9938

Email: contact@insurancecredentialing.com

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